Clients
Support
Colab Support operates under a model that is proactive, scalable and competitively priced.
Our focus is to ensure your Oracle eBS will be not only be vigilantly maintained but continually enhanced, by taking a proactive and holistic view to all of the advice and work that we perform in both support and development. We will empower your team through transparently transferring our knowledge through continued mentoring at all levels of our engagement.
Our objective is to stabilise and enhance your current platform to establish confidence in the system by delivering timely and accurate information supporting current and future business processes and managerial decision-making.
We utilise the Colab Support Portal, an in-house, user-friendly issue tracking system, to provide transparency over service requests via a library of analytical reports and charts.
We view advice, implementation, support and enhancements as the one service, allowing our clients to efficiently utilise their support hours to meet their strategic needs.
Application Support
Application
• Payroll
• Human Resources
• Self Service HR
• Compensation Workbench
• Advanced Benefits
• iRecruitment
• Time & Labour
• Learning Management
• Performance Management
• Talent Management
Technology
• Oracle FastFormula
• SQL, PL/SQL, SQL*Loader, SQL*Plus, PL/SQL Developer
• Oracle Workflow and AME
• Oracle Forms
• Oracle Reports
• Discoverer
• Oracle Application Framework
• Oracle Database
Through our partner programme we also offer support for Oracle Financials.
Technology Support
Through our partnership with Cohesion, we are able to offer a seamless support engagement managed by Colab Support, across the full Oracle Technology and Fusion Middleware platform.
Cohesion
Cohesion is a professional services organisation focused on helping our clients realise their business objectives through strategic technology enablement. We achieve this by working in partnership with our clients to successfully delivery strategy-aligned solutions.
Our results are driven by our people, our values, and the application of proven methodology and governance frameworks through our Service Delivery Model.
Service Offering
• Strategy and Architecture Services
• Governance and Methodology
• Technology and Infrastructure Services
• Software Development and Integration
Learn more about Cohesion.
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